Question 1

What engagement models do you offer?

Accepted Answer

We offer flexible engagement models tailored to your needs: Advisory (strategic guidance, architecture reviews, vendor selection), Delivery Assurance (programme oversight, risk management, governance), and Hands-on Delivery (end-to-end implementation, technical leadership, team augmentation). We can work on a retained basis, project basis, or flexible arrangements depending on what suits your organisation best.

Question 2

Do you work on fixed-price or time-and-materials basis?

Accepted Answer

We typically work on a time-and-materials basis for advisory and delivery assurance engagements, as these require flexibility to respond to emerging challenges. For well-defined delivery projects with clear scope, we can discuss fixed-price arrangements. We always provide transparent estimates and regular progress updates so you have full visibility of costs and value delivered.

Question 3

Can you augment our existing team?

Accepted Answer

Yes, we regularly embed senior consultants into client teams to provide specialist expertise, delivery leadership, or technical capability. Our consultants integrate seamlessly with your internal teams and ways of working, bringing experience from similar programmes while respecting your organisational context and culture.

Question 4

How is pricing structured?

Accepted Answer

Our pricing varies depending on the seniority of consultant, engagement type, and duration. We offer flexible commercial arrangements tailored to your specific needs and budget. Please contact us to discuss your requirements and we will provide a transparent proposal that aligns with the value we can deliver.

Question 5

Do you require a minimum engagement period?

Accepted Answer

For advisory engagements, we typically recommend a minimum of 3-6 months to ensure we can add meaningful value and see recommendations through to implementation. For delivery assurance or hands-on delivery, engagement length depends on programme duration. We can also provide short-term support for specific challenges, such as architecture reviews, vendor selection, or critical delivery phases.

Question 6

What expenses should we expect?

Accepted Answer

We charge travel and accommodation expenses at cost when on-site presence is required. For most engagements, we work flexibly between remote and on-site to minimise costs while maintaining effectiveness. We always agree expense expectations upfront and provide transparent reporting.

Question 7

How quickly can you start?

Accepted Answer

We can typically mobilise senior consultants within 1-2 weeks of agreement. For urgent situations, we can often start within days. We maintain a network of experienced associates to ensure we can scale quickly when needed.

Question 8

What does a typical engagement timeline look like?

Accepted Answer

Advisory engagements typically run 3-6 months, with initial discovery and assessment in the first 4-6 weeks, followed by recommendations and implementation support. Delivery assurance engagements align with your programme timeline, often 6-18 months. Full delivery projects vary significantly based on scope, but we always establish clear milestones and decision points at the outset.

Question 9

How do you ensure projects stay on track?

Accepted Answer

We establish clear governance frameworks, transparent reporting, and regular checkpoints from day one. Our consultants bring proven delivery methodologies and risk management practices from complex programmes. We identify issues early, escalate appropriately, and work collaboratively with your team to resolve blockers quickly.

Question 10

What industries do you specialise in?

Accepted Answer

We have deep experience across Retail & E-commerce, Financial Services, Manufacturing & Supply Chain, Public Sector, and Professional Services. Our consultants bring sector-specific knowledge while applying cross-industry best practices. We understand the regulatory, operational, and commercial context that shapes technology decisions in each sector.

Question 11

Do you work with specific technology vendors or platforms?

Accepted Answer

We are vendor-agnostic and technology-agnostic. Our recommendations are based on your specific requirements, constraints, and strategic objectives—not vendor relationships or technology preferences. We have experience across major enterprise platforms (SAP, Oracle, Microsoft, Salesforce), modern cloud architectures (AWS, Azure, GCP), and emerging technologies (AI, data platforms, e-commerce).

Question 12

How do you handle confidentiality and IP?

Accepted Answer

We treat all client information with strict confidentiality. Our consultants sign comprehensive NDAs, and we have robust information security practices in place. Any intellectual property developed during engagements belongs to you. We only share anonymised case studies with explicit client permission.

Question 13

What information do you need to provide a proposal?

Accepted Answer

We typically need to understand your business context, the challenge or opportunity you are addressing, current state (systems, processes, constraints), desired outcomes, timeline expectations, and any budget parameters. An initial conversation is usually the most efficient way to explore fit and scope a potential engagement.

Question 14

Do you offer a discovery phase before committing to a full engagement?

Accepted Answer

Yes, we often recommend a short discovery or assessment phase (2-4 weeks) to validate the challenge, assess feasibility, and define the right approach. This allows both parties to build confidence before committing to a larger engagement. Discovery phases typically result in a clear recommendation, roadmap, and cost estimate for subsequent work.

Question 15

What happens after our initial contact?

Accepted Answer

After you contact us, we will arrange an initial conversation (typically 30-60 minutes) to understand your situation and explore how we might help. If there is a good fit, we will provide a proposal outlining approach, timeline, team, and commercial terms. Once agreed, we can typically mobilise within 1-2 weeks.

Frequently Asked Questions

Engagement Models

Pricing & Costs

Project Timelines

Expertise & Approach

Getting Started

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