Privacy Policy

Chayse Consulting Limited ("Chayse", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect personal information when you visit chayse.com or contact us.

1) Who we are

Controller: Chayse Consulting Limited
Email: [email protected]
Telephone: +44 7930 289 833
Address: 110 Driffield Way, Peterborough, PE2 9RB, United Kingdom

2) What personal data we collect

We may collect the following information:

• Contact details such as name, email address, telephone number, organisation, and job title (if provided)
• Enquiry content such as the message you submit through our contact form or by email
• Technical information such as IP address, browser type, device information, and pages visited (via cookies and standard server logs)

We do not intentionally collect special category data (e.g., health information, religious beliefs). Please do not include special category data in your messages.

3) How we collect your data

We collect personal data when you:

• Submit an enquiry via our contact form
• Email or call us
• Browse our website (through cookies and standard analytics, where enabled)

4) How we use your data

We use your data to:

• Respond to enquiries and communicate with you
• Provide information about our services where relevant to your enquiry
• Maintain records of business communications
• Improve the website's performance and user experience

We do not sell personal data.

5) Lawful basis for processing

Under UK data protection law, we rely on the following lawful bases:

• Legitimate interests: to respond to enquiries, manage business communications, and operate our website effectively
• Consent: where you have provided consent for non-essential cookies or where required
• Legal obligation: where we must retain information for legal, regulatory, or accounting purposes

6) Who we share your data with

We may share your data with trusted service providers who support our website and communications (for example: hosting, email delivery, and security services). These providers are required to protect your data and use it only for the services they provide to us.

We may disclose information if required to do so by law.

7) International transfers

Some of our suppliers may process data outside the UK. Where this occurs, we will take appropriate safeguards to protect your information, such as contractual protections and adequacy mechanisms where applicable.

8) How long we keep your data

We keep enquiry and correspondence data only as long as necessary for the purposes described above, typically:

• Enquiry records: up to 24 months, unless ongoing engagement requires longer retention
• Operational logs: for short periods for security and performance monitoring

We may retain data longer where legally required.

9) Your rights

You have rights under UK data protection laws, including:

• Access to your personal data
• Correction of inaccurate data
• Erasure (in certain circumstances)
• Restriction or objection to processing (in certain circumstances)
• Data portability (in certain circumstances)
• Withdrawal of consent (where consent is the lawful basis)

To exercise your rights, contact us at [email protected].

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

10) Security

We implement appropriate technical and organisational measures to protect your data. However, no website or email transmission is completely secure. Please take care when sending sensitive information.

11) Links to other websites

Our website may include links to third-party sites (e.g., LinkedIn). We are not responsible for the privacy practices of those websites.

12) Changes to this Privacy Policy

We may update this policy from time to time. Any updates will be posted on this page with an updated "Last updated" date.